Returns & Exchanges
At Brillare, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, we offer a seamless return process for items in original condition within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Log into your Brillare account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Products
Securely place the unused items in their original packaging, ensuring all protective seals and promotional gifts are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or store credit will be processed within 5-7 business days to your original payment method.